From Valerie Oxley’s creation of OxleyCare in the year 2000, at the request of friends, the aim of the company has been to provide a very personal Live-in Care service designed to meet each individual client’s unique needs. It is for this reason we have never wished to grow too large, nor have we been seduced by frequent offers from larger companies which have swallowed up so many other good small care agencies.
In order to be able to really get to know our clients and maintain a personal relationship with them we have felt that we should not spread our services too far from our head office in Tidworth, on the Wiltshire-Hampshire border. Our rough rule of thumb has been to say that we must be able to reach a client in around two hours so that we can regularly come to see them on Monitoring Visits – or reach them quickly should there be an emergency.
OxleyCare grew, and continues to grow, almost wholly by word of mouth. This has meant that our good name has spread right across the South of England. The word of mouth factor has also meant that our name has gone out into the most rural of locations, from remote farms on Exmoor and hamlets in Dorset to stately homes, cottages and country houses across the south. This does not by any means exclude our operating in towns and cities and we always have clients in London and other cities - as well as those who move between their town and country houses.
From Tidworth we serve all the counties of the South Coast – Cornwall, Devon, Dorset, Hampshire, Sussex and Kent. We also cover the Home Counties of Hertfordshire, Bedfordshire, Buckinghamshire, Essex, Cambridgeshire and Surrey. Further west we have clients in Berkshire, Oxfordshire, Gloucestershire, Somerset and Wiltshire.