‘I simply can't thank you enough for all your help this last year. I could not have managed without OxleyCare.'
Frequently Asked Questions for Our Clients
We specialise in providing the highest quality 24 hour live-in care for clients in their own homes from as little as a few days’ respite care to long term placements stretching over months or years.
The carer will normally do the usual household tasks including cooking and shopping. They will help with any personal care as necessary and help you with your medication if you require. They will drive you in your own car- this must be insured for the carer. They will help to look after your pets and do a little light gardening if they have time. They will keep you company if you wish them to. Some clients require secretarial help, or help with computers. They may help you to entertain or visit friends and family. They will accompany you on outings or holidays if required. If your needs are more complex, they will work with your doctor or district nurse to help with your treatment.
This will depend on individual requirements and your particular circumstances. Some clients prefer variety and like a regular rotation of carers. Others may prefer to have one care worker for a longer period. We also have to take into account the carer’s preference and the nature of the work they will be required to do. In some instances we will insist on a frequent rotation in order to prevent the carers from becoming exhausted.
Our care workers are from the UK or from the southern hemisphere English-speaking countries. As they tend to be recommended to us by word-of-mouth, most of our present care workers are of British ancestry and speak good English.
Sioban Stoner is the Operations Manager with special responsibility for liaising with clients. She is the person you should contact in the first instance. Her contact number is (01980) 846690. A Duty Manager is always available 24 hours per day and at weekends.